I have new HP 93 C9361WN color cartridges and when I print, some colors are not printing either on my calibration pages or color photos (mainly missing yellows, reds, and greens). Don’t know what to do. Tried recalibrating, running “clean” mode, and printing test pages. Help, please!

When you run in to a problem like this you can try the following:

Take out the cartridges, turn off the printer, and try cleaning the head of cartridges with a little damp lint free cloth. Let the HP 93 cartridge dry for a few minutes then restart the printer. Put your cartridge back when the printer prompts for it. Try printing an alignment sheet to see if the cartridge is now working.

If your cartridge is still not working call Pacific Ink for some more help.