ABOUT US

Pacific Ink at a Glance

Office and Facility Supplies Solutions Provider

Address: 2033 San Elijo Ave Suite 202 Cardiff, CA 92007
Phone: (877) 838-6843
Email: serviceteam@pacificink.com

Cage: 3HML4
DUNS: 115419470
UEI: F4LPLNG3S7L1
Fed Tax ID: 01-0556331

Socio-Economic: Economically Disadvantaged Woman Owned Small Business (EDWOSB)

Pacific Ink Named 2023 Woman Owned Small Business of the Year

The US Small Business Administration (SBA) has named Pacific Ink, Inc. the 2023 Woman Owned Small Business of the year for San Diego & Imperial Counties (California). Pacific Ink was one of 16 different SBA awardees recoginzed at a May 9, 2023 ceremony.

Pacific Ink was nominted for this honor by the North San Diego SBDC Team.

Our Story

Pacific Ink is passionate about service. It’s that culture that has fueled this Woman Owned Small Business’s (WOSB) growth from a Master’s thesis project to the global provider of office and facility supplies we are today.

We have experienced tremendous growth since launching the business from a garage in 2000. We've created hundreds jobs and served hundreds of thousands of customers, but our commitment to service hasn’t faded. Our service-based approach allows us to 1) Receive Exceptional CPARS ratings for contracts awarded and 2) Continue to be awarded new GSA contracts. Since our first contract in 2004 we have been awarded 13 different GSA/DLA contracts and 100+ agency level blanket purchase agreements.

In 2023, Pacific Ink was named the Woman Owned Small Business of the Year for San Diego and Imperial Counties (California).

We are an authorized AbilityOne outstanding distributor and have been recognized with a "Partnership in Excellence" award from the National Industries for the Blind (NIB).

Through our federal contracts we provide world wide delivery of office and facility supplies to all 78 Federal Agencies and their 1,161 associated bureaus. We are equipped to meet specific delivery, labeling, packaging, and marking requirements for all agencies, making us a first-call solution provider for all federal buyers.

Because service drives us, we have implemented robust and accurate order management software. Our infrastructure is best in breed and benefits customers with:

• Ability to send and receive orders via EDI.
• Email updates and real time order status updates to GSA Advantage!® and FedMall®
• Same day shipping on 97% of all orders placed by 6:00pm ET.
• One to two business day delivery to 98% of the United States.
• Seven business day direct delivery to OCONUS.
• A 99.98% error free order processing and shipping rate.
• Custom customer reporting at no additional cost.

Just how passionate are we about service? Decide for yourself:

• Hassle free returns and a 100% satisfaction guarantee on all products.
• All customers receive guaranteed on demand support via our website, email, or telephone.
• Our GSA Service Team provides ongoing follow up to make sure delivery meets expectation, answer any questions, and help customers stay ahead of their purchasing needs.
• We are 889 Compliant, TAA Compliant and AbilityOne Authorized.
• We take the work out of being green by remaining fully compliant with all environmental and green product requirements.

Pacific Ink’s success highlights the amazing things a woman owned company can accomplish. Our leadership and service philosophy continue to be the driving forces behind our success. The combination of our passion for service and an unparalleled infrastructure (call it a combination of high touch and high tech) allows us to enhance the outstanding service our customers receive. We are fully prepared to dedicate this level of service to all our government purchasers.