ABOUT US

Pacific Ink at a Glance

Office and Facility Supplies Solutions Provider

Address: 16870 W Bernardo Drive Suite 400 San Diego, CA 92127
Phone: (877) 838-6843
Email: serviceteam@pacificink.com

Cage: 3HML4
DUNS: 115419470
UEI: F4LPLNG3S7L1
Fed Tax ID: 01-0556331

Socio-Economic: Economically Disadvantaged Woman Owned Small Business

Our Story

Pacific Ink is passionate about service. It’s that culture that has fueled this Woman Owned Small Business’s (WOSB) growth from a Master’s thesis project to the global provider of office and facility supplies we are today.

We have experienced tremendous growth since launching the business from a garage in 2000. We've created jobs and served hundreds of thousands of customers, but our commitment to service hasn’t faded. Our service-based approach allows us to 1) Receive Exceptional CPARS ratings for contracts previously awarded and 2) Continue to be awarded new GSA contracts. 

Our federal contract history includes:

Contract GS-02F-0073P | MAS Schedule 75
Contract GS02Q14DCR0005 | FSSI OS3 CLIN 0001
Contract GS02Q15DCR0004 | FSSI OS3 Requisition CLIN 0002
MAS 47QSEA19D006Y | SIN 339940OS4, 322291
MAS 47QSHA18D002H | SIN 332510C
BPA 47QSHA19A000Q | SIN MRFS
BPA 47QSEA20A0009 | CLIN 0002 West
BPA 47QSEA20A000Q | CLIN 0002 West
BPA 47QSEA21D006L | Commercial Part Number
BPA 47QSEA21A0004 | Trash Bags
BPA 47QSHA21A0007 MFLA027 | MRO RC2 NSN
BPA 47QSHA21A000X MFMA016 | MRO RC2 PN
Defense Logistics Agency (DLA) SP47W1-21-D-0030

We are an AbilityOne outstanding distributor and recognized with a "Partnership in Excellence" award from the National Industries for the Blind (NIB).

Through our contracts we provide world wide delivery of supplies to all 78 Federal Agencies and their 1,161 associated bureaus. We are meet the specific delivery, labeling, packaging, and marking requirements of each customer, making us a first-call solution provider for all federal buyers.

Because service drives us, we have implemented robust and accurate order management software. Our infrastructure is best in breed and benefits customers with:

• Ability to send and receive orders via EDI.
• Email updates and real time order status updates to GSA Advantage!® and FedMall®
• Same day shipping on 97% of all orders placed by 6:00pm ET.
• One to two business day delivery to 98% of the United States.
• Seven business day direct delivery to OCONUS.
• A 99.98% error free order processing and shipping rate.
• Custom customer reporting at no additional cost.

Just how passionate are we about service? Decide for yourself:

• Hassle free returns and a 100% satisfaction guarantee on all products.
• All customers receive guaranteed on demand support via our website, email, or telephone.
• Our GSA Service Team provides ongoing follow up to make sure delivery meets expectation, answer any questions, and help customers stay ahead of their purchasing needs.
• We are 889 Compliant, TAA Compliant and AbilityOne Authorized.
• We take the work out of being green by remaining fully compliant with all environmental and green product requirements.

Pacific Ink’s success highlights the amazing things a woman owned company can accomplish. Our leadership and service philosophy continue to be the driving forces behind our success. The combination of our passion for service and an unparalleled infrastructure (call it a combination of high touch and high tech) allows us to enhance the outstanding service our customers receive. We are fully prepared to dedicate this level of service to all our government purchasers.